Emergency Guidelines: Fire

1. How to evacuate when a fire breaks out

If you discover a fire, shout ‘FIRE’ out loud to alert others of the fire.

Press the emergency fire bell.

Press the emergency fire bell to alert others of the fire.

Shout ‘FIRE!’ out loud.

Do NOT use elevators. Take the stairs instead.

Evacuate to the roof if you cannot head down to the ground floor.

Follow instructions from the announcements and stay low while evacuating.

Cover your body and face with a wet blanket or towel while going through the flames.

Place the back of your hand on the door or touch the door knob before you open any doors.

► Open the door and exit only if the door or door knob is not hot.

► Find a different way if the door or door knob feels hot.

If you have evacuated from the scene, head towards where the wind is blowing and wait for first responders.

Once you have evacuated, do NOT enter into the building again.

► If there are no other exits, wait until a first responder comes to the rescue.

► Block doorsills with clothes or blankets to stop any smoke seeping into the room (it works better if the material is wet).

Beware of the following when there is a lot of smoke.

► There is a layer of fresh air under the smoke layer.

► Crawl on your arms and knees in places with a lot of smoke but do not crawl with your stomach on the ground.

► Use one hand to cover your nose and mouth with a wet towel to prevent smoke entering your lungs.

If you catch fire on your clothes, cover your eyes and mouth with both hands and roll on the ground.

First, stop where you are.

The fire will spread if you run or shake your body.

Second, lay face-down on the ground and cover your eyes and mouth with both hands.

This is to protect your face from getting burnt and smoke getting into your lungs.

Third, continue rolling until the fire is put out. For the elderly or wheelchair users who cannot roll on the ground, use blankets to cover them and put out the fire.

2. How to report a fire

Remain calm and dial 119.

Tell the operator there is a fire.

Describe the scene of the fire, key buildings, and type of fire etc. in detail to the operator. (There’s a fire in the kitchen at my house. I live on the 2nd floor).

Tell the operator the address (It’s at ○○-gu, ○○-dong, no. ○○○ / It’s behind ○○ Elementary School).

Do not hang up until the operator tells you to hang up.

You can report emergencies (119, 112 etc.) for free by pressing the red button on public pay phones.

You can report emergencies using restricted or unregistered mobile phones.

Do not call in as a prank.

※ 119 is to report fires in addition to request the rescue of lives and emergency transport for medical patients.