Please describe the problem in detail. You may attach pictures if necessary.

Hi,

So the main door of the room is not fully closed. It needs to be pulled in more tightly until the door-lock makes sound to close the door completely. When you just let the door closed by itself without pulling, which is supposed to be, it may seem to be closed but sometimes it makes sounds like when it does not close yet or sometimes it just there as slightly opened.

I hope this would be fixed soon. It does not bother that much but as residents of the room we worry that we might not know that the door is opened when we are sleeping or out.

Thank you.

Regards,

Goun Choi